Hospitality

Entry Point Project for Sabah : Hospitality and Tourism Discipline Cluster

The EPP is to replicate the Hospitality and Tourism Cluster in Sabah, emulating the success of Kuching and Penang Cluster

The major Hospitality and Tourism Institutions will collaborate with the industry to participate in the EPP

Key outcomes of the EPP / KPIs

• To churn out 28,000 quality graduates (diploma and above) in hospitality and tourism sector.
• Guarantee job for new graduates in the hospitality and tourism cluster
• Increase attractiveness to students to pursue hospitality and tourism courses by collaborating with the industry to provide a monthly allowance of RM500
• Work with industry players and ministry of Human Resource to increase the monthly wages of graduate holders from current RM1,100 to RM1,600

What needs to be done?

• Mission of MyCenTHE : Cluster leaders to lead and synergise the additional clusters through replications. • Greater awareness of the Mission of MyCenTHE needed.
• By commissioning the participation of hospitality & Tourism industries in the enrolment (to tertiary education) and recruitment (of employee) process.
• Mission of MyCenTHE: To provide opportunities to all segment of the community for skilled training and development by securing a strong bondage between education and industry, through awareness and value proposition.

Key Challenges

• Funding to local students
• Funding for expansion & upscaling of training centres
• Buy in from Industries
• Qualified Instructors
• Provision for paid allowance to foreign students (Sabah Immigration policy)

Mitigation Plan

• Through allowance paid for internship.
• Provision for tax exemptions.
• MyCenTHE will promote and seek collaboration from the industry.
• Through sharing of resources.
• Recommendation to Sabah cabinet to provide such provision for paid allowance.

University colleges support skill training facilities in the clusters to improve their quality while benefiting from them as feeder institutions

Small-skill training facilities commit to cluster quality standards and gain access to college curriculum modules and facilities

The professional industry body guarantees reliable accreditation and robust quality standard

Regionalized collaboration network of skill training centres around a university college

Involvement of local industry in curriculum development and actual training improves practicability and employability

INTI International College Subang, West Malaysia	INTI College Sawawak Kuching, Sarawak	INTI College Sabah Kota Kinabalu, Sabah
• Graduates will receive dual award conferred by INTI and an International Diploma in Hotel Management by Blue Mountains International Hotel Management School, Australia. • Opportunity to complete a degree at BLUE MOUNTAINS SCHOOL in accelerated 15 months period.	• Students will receive practical training directly from qualified professionals at Hilton Kuching, Sarawak. Upon graduation, students will receive a certificate of completion awarded by Hilton Kuching. • Students will be exposed to real working environment through industry visits and internship programme with leading hotels such as : Hyatt Regency Kinabalu, Shangri-La Tanjung Aru Resort, Grand Dorsett Labuan, Crowne Plaza Mutiara KL, Impiana Hotel KLCC	• Graduates can gain Advance Diploma standing in their pursuance of further education in Europe. • Students will be exposed to real working environment through industry visits and internship programme with leading hotels such as : Hyatt Regency Kinabalu, Shangri-La Tanjung Aru Resort, Grand Dorsett Labuan, Crowne Plaza Mutiara KL, Impiana Hotel KLCC
This programme prepares students for first employment at a supervisory level, or progression into the degree. Professional skills are developed through a series of craft-based learning (CBL) activities supported by theoretical courses and an internship. In this programme, students will also learn fundamental subjects related to business, finance, marketing, economics and operations.	The programme equips students with skills that are necessary to enter the exciting world of hospitality and prepares them for supervisory positions upon graduation. This programme emphasizes on both theoretical and practical learning. Students will learn the theoretical courses at !NT! College Sarawak and undergo the practical training at Hilton Kuching under the guidance of qualified professionals from the industry.	The programme equips students with skills that are necessary to enter the exciting world of hospitality and prepares them for supervisory positions upon graduation. In this programme, students are exposed to both theoretical and practical learning. Students will also learn fundamental subjects related to business, finance, marketing, economics and operations.

Strategic Collaboration with Prestigious Partners
The Diploma Hotel Management offered at INTI Subang is subject to stringent quality control of syllabus and assessment by the Blue Mountains International Hotel Management School (BMIHMS) in Australia. Students who study Hotel Management programme in Subang will graduate with dual award by INTI and an International Diploma in Hotel Management by BMIHMS, Australia.

Prestigious Industry Partners
INTI works very closely with its industry partners to review the syllabus and practical aspects of the programmes with aims to develop industry-ready graduates. INTI Industry partners includes:
• Impiana Hotel KLCC
• Crowne Plaza Mutiara Kuala Lumpur
• Grand Dorsett Subang
• Dorsett Regency Kuala Lumpur
• Pan Pacific Kuala Lumpur International Airport
• The Nomad Group
• The Dorsett Johor Hotel
• Grand Dorsett Labuan
• Maytower Hotel & Serviced Residences
• Hyatt Regency, Kinabalu
• Shangri-La Tanjung Aru Resort & Spa

Holistic Learning Experience
In the classroom, INTI hospitality students will be equipped with a truly holistic knowledge base encompassing culinary arts, management skills and languages skills. Through the `Problem-based' and Project-based' learning approach, students will also develop problem-solving, analytical, critical thinking, leadership and teamwork skills.

Students will be exposed to curriculums outside classrooms such as field trips to partner hotels and food service establishments and participate in seminars and workshops by industry representatives.

Comprehensive Facilities for Practical Learning Students are able to access comprehensive purpose-built hospitality facilities in Subang campus. The facilities include industry-standard kitchen facilities, mock-up hotel room, reception and cleaning demo room.

In Sarawak, students will have their classes conducted in the real-working environment settings. Classes are conducted at the prominent Hilton Kuching in Sarawak.

The hospitality industry reaches far beyond the world of hotels, resorts and restaurants to a big world of global career paths and diverse job opportunities in the travel/tourism sector. Hospitality graduates have found that their education opens doors to many careers in this large sector, one of the world's largest and fastest growing.

Inside the hospitality industry, our graduates can choose diverse management roles in :
• operations
• conferences and events
• finance
• human resources
• sales and marketing
• e-commerce and technology

Typically within the hotel industry, job opportunities include
• General Manager
• Director of Communications
• Hotel Manager
• Banquet Manager
• Resident Manager
• Sales & Marketing Manager
• Director of Food & Beverage
• Front Office Manager
• Director of Sales & Marketing
• Rooms Division Manager
• Executive Housekeeper
• Bar and Restaurant Manager
• Casinos
• Event management
• Sports clubs
• Luxury super yachts
• Recruitment
• Training

Many hospitality graduates have used their education and hospitality experience to establish their own businesses ranging from successful restaurants, cafes and bars to IT and recruitment companies, tourism attractions, hotel consultancy and event management firms. Beyond hospitality and tourism, many graduates have transferred their skills and knowledge into other sectors including government, recruitment, retail, facilities management & media.